National Organization for State Medical & Osteopathic Board Executives





Administrators in Medicine (AIM) and The Federation of State Medical Boards (FSMB)

proudly present the Inaugural

Advanced Investigators’ Training Program


June 6-8, 2007 


Disney's Coronado Springs Resort

Meeting Room: Durango 1

 Orlando, Florida



InvestCert: Invest in Investigator Certification


This program is being presented as part of the AIM/FSMB Investigator Certification Program that offers the Certified Medical Investigator recognition for senior medical board investigators.  Those who should attend are medical board investigators who have been in their positions for a minimum of two years.  For a complete description of the Certified Medical Investigator Program and its requirements, please go to:



Meeting Rooms along with the Meal and Break Schedule

Wednesday - Meeting Room: Durango 1

Continental Breakfast: 7:00-8:00 am

AM Break: 10:30-10:45 am

Lunch: Noon to 12:15 pm - Luncheon Served then 12:15-1:30 pm is Dr. G’s  (Dr. Jan C. Garavaglia, MD)  Keynote Address  – Luncheon Room: Monterrey 1

PM Break: 3:00 – 3:15 pm

END DAY AT 4:45 pm


Thursday – Meeting Room: Durango 1

Continental Breakfast: 7:00-8:00 am

AM Break: 9:45-10:00 am

Lunch: 12:00 – 1:30 pm

PM Break: 3:15-3:30 pm

END DAY AT 5:00 pm


Friday – Meeting Room: Durango 1

Continental Breakfast: 7:00-8:00 am

AM Break: 10:15-10:30 am

Lunch: Noon to 12:30 pm - Luncheon Served then 12:30 – 1:30 pm is Dr. Kenneth W. Thompson’s Luncheon Address

PM Break: 3:00 – 3:15 pm

END DAY AT 5:00 pm



Wednesday – June 6th


Meeting Room for All Three Days of Training: Durango 1


Program Sessions:


8:00 am:  Opening Remarks & Introduction of Program Committee Members

8:10 am:  Welcome to the Inaugural Training Seminar

8:30 am – 9:15 am:  Investigator Professionalism and Ethics

Defining the attitudes and skills necessary for a successful medical board investigator, particularly in their interactions with the patient and physician community.      


9:15 am – 10:30 am:  The Investigative Process

Review of the analysis of complaint handling, case planning and development, use of experts, sources of evidence and prosecution. Student investigators will identify and share processes in their respective states of "best practices" as to different methods of processing complaints, investigations and conducting prosecutions.   


10:30 am - 10:45 am:  Break                                            


10:45 am – Noon:  Interagency Relationships

Working together with law enforcement and other regulatory agencies to protect the public. Panelists will include local/state and federal partners in identifying resources and cases of common interest in the physician disciplinary process.


Lunch: Noon to 12:15 pm - Luncheon Served then 12:15-1:30 pm is Dr. G’s  (Dr. Jan C. Garavaglia, MD)  Keynote Address  – Luncheon Room: Monterrey 1


12:15 pm - 1:30 pm:  Keynote Address: Dr. G, Medical Examiner

Dr. Garavaglia, host of the series, "Dr. G, Medical Examiner" on Discovery Health Channel, will be our honored guest speaker during lunch.


Discovery Health Channel Web Link to Dr. G's program:


1:30 pm  - 4:45 pm:  Advanced Interviewing

Using neurolinguistics and kinesiology to your advantage when interviewing both complainants and respondents.  Also examining methods to avoid gender or ethnic biases in conducting investigations.


Note: The Afternoon Break will be 3:00 pm to 3:15 pm


6-3/4 contact hours



Thursday – June 7th


Meeting Room: Durango 1


Program Sessions:


8:00 am – 9:45 am:  Unraveling the Mysteries of the Hospital

An explanation of the processes, the personnel, the roles they play, the medical records, the expectations, and the realities of working with hospital staffs and system procedures.


9:45 am - 10:00 am:  Break


10:00 am – 11:00 am:  What are Physician Health Programs; How They Work; Why Medical Boards Need Them; and How They Can Be Helpful

11:00 am - 12:00 Noon:  Urine Luck: All About Drug Testing

12:00 Noon – 1:30 pm:  Lunch


1:45 pm – 3:15 pm:  Physician Ethics and Professional Conduct

Looking at the ethical lapses, errors in judgment, and other unprofessional conduct that brings a physician into the office of an investigator.


3:15 pm - 3:30 pm: Break


3:30 pm – 5:00 pm:  Investigating Standard of Care Cases

Examining standard of care and malpractice cases in terms of: lack of definition; common problems for the non-medically trained investigator; what resources are available; and how should a medical case really be done.


6-3/4 contact hours



Friday – June 8th


Meeting Room: Durango 1


Program Sessions:


8:00 am – 9:30 am:  Effective Investigation of Pharmacology and Prescribing Cases

Learning about cases involving prescribing issues.


9:30 am - 10:15 am:  Tools to Help in Investigating Internet Pharmacy Cases

10:15 am - 10:30 am:  Break


10:30 am – 12:00 Noon:  Challenges of Internet Pharmacies and Prescribing Cases 

Understanding Internet pharmacies and drug diversion. 


12 Noon – 1:30 pm: Lunch: Luncheon Served 12:00-12:30 pm then Dr. Kenneth W. Thompson's Luncheon Address from 12:30 pm - 1:15 pm


12:30 pm - 1:30 pm:  Luncheon Address:  Addiction and Recovery - From the Other Side

1:30 pm – 3:00 pm:  Working with Lawyers – Effectively

Creating an effective and positive team with your prosecutors to win your cases.


3:00 pm - 3:15 pm:  Break


3:15 pm – 4:45 pm: Investigating Sexual Misconduct Cases

Using your skills to investigate these ‘he said, she said’ cases; learn how to read the signs of grooming victims; and learn methods of investigating these sensitive cases.


4:45 pm - 5:00 pm:  Program Committee Wrap-up

7 contact hours


Total Contact Hours: 20.5




AIM wishes to thank the many people who make our meetings so successful. 


Special thanks to:

2007 AIM Inaugural State Medical Board Investigator Certification Training Program Planning Committee

Leslie A. Gallant, Program Chair - Executive Administrator, Alaska State Medical Board & Immediate Past AIM President


Douglas C. Cooper, Program Committee Member, Chief of Investigations, Nevada State Board of Medical Examiners


Curtis L. Ellis, Program Committee Member, Director of Investigations, North Carolina Medical Board


Thomas K. Hannah, Program Committee Member, Chief, MQA Investigative Services, Florida Department of Health